Higher Education

IT-Enabled Business Change

Project Tracker

Valuta’s Project Tracker is used to support the delivery of a complex, organisational change project.

Purpose

To improve certainty of delivery of a mission critical change initiative.

Implementation

Valuta carried out a series of strategic reviews of the project using a 3-day intervention. Interviewing 12-15 people involved with delivery, leadership, technical issues as well as end-users, the Valuta team identified a series of key challenges and recommended actions.

Key Learning Points

• The project can not deliver in isolation – need to establish and maintain support of the wider organisation throughout project lifecycle.
• Maintenance of visible 'top of the office' support is critical for success.
• The academic calendar presents a risk to secure delivery.
• Responsibility for delivery rests with the end users, and resources are needed to communicate this message.
• Project board was not able to understand the messages being presented by the project team and decision making was compromised.
• Scheduling activity was put at risk by lack of training.
  
  

Successes

1. Principal re-stated the vision and his support for it, which gave the project the necessary mandate for delivery.
2. Project Board reporting tool-kit developed.
3. Training in scheduling led to coherent project plan, regularly updated from confident work-stream leaders.

Client Comment

“I particularly value the Valuta team's ability to translate good project practice into our own environment. Their advice is presented in a way which reflects, but also challenges, our institutional culture, and allows us to maximise the benefit of their involvement, which is central to the success of our project”